Shipping Policy
We are pleased to provide FREE delivery on all orders. Our standard delivery time is 3-5 business days depending on your location. ​Please allow us 3-5 business days to prepare your order before shipping.
We are currently shipping only United States and Canada addresses.
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Your delivery address can be different from your billing address. During the checkout process you can choose different addresses.
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Return Policy
1. Refund requests must be made within 14 days of delivery date. Mirregular will not issue refunds for products purchased through other entities, such as distributors or retail partners.
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2. A copy of the MirRegular credit card purchase receipt, and a copy of the original MirRegular invoice may be requested prior to MirRegular Customer Service issuing a Return
Authorization.
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3. Unit must be in like-new condition and returned in original packaging with all original accessories, literature and other components. MirRegular reserves the right to reject any
refund request if the product is received damaged or if any accessories, literature or other original components are missing.
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4. A Return Authorization (RA) number must be obtained prior to returning the product; to request an RA number, please email us at info@mirregular.com and provide the following information:
Name
Address
Phone
Reason for Return
Date of Purchase
Unit Serial Number
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5. Upon written receipt of the RA number, send product to:
MirRegular.com
Attention: MirRegular Returns Department
RA #[RA number]
67 Van Dam Street
Brooklyn, NY, 11222
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6. Please mark with the RA number on the outside of the package.
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7. A copy of the MirRegular credit card purchase receipt, and a copy of the original MirRegular invoice, should be placed inside the return package so that it is easily visible.
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8. Products received without an RA number and the required documentation as specified above may not be accepted or processed for return.
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9. Products received that do not meet the above return criteria may be returned to the customer via ground shipment.
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10. You will be responsible for shipping costs for returning the product to MirRegular`s Brooklyn, NY,11222 warehouse. Product should be shipped so that it can be tracked and insured; MirRegular won`t be responsible for products lost or damaged during return shipment.
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11. Returns may be subjected to a 10% restocking fee. Shipping charges may be nonrefundable.
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12. Funds will be credited within 7-10 business days of receipt of returned product pending qualification and subject to above criteria.